Do you charge for network bandwidth? How is data transfer calculated?
Yes. We charge for both inbound and outbound traffic. We do not cap or throttle the bandwidth to / from your servers. See our Pricing Information page »»
What is the difference between subscription and burst use?
Monthly subscriptions are the most cost-effective option for customers intending to run their servers continuously. You pay a fixed price for that month, regardless of how »»
Can you bill me without local sales tax (e.g. UK VAT)?
Where possible, this is managed automatically based on your company address. The exception to this is in our EU locations (Amsterdam, London Portsmouth and London Maidenhead) »»