How can I migrate physical servers into your cloud?
If you have physical servers that you would like to migrate into our cloud, you should boot your server from a live CD and then run »»
Can I send you data on a physical disk to copy into my account?
Yes, see above. »»
How can I migrate Linux KVM or QEMU virtual machines into your cloud?
If your drive is already in the raw format supported by these hypervisors, it is ready to upload using our API upload tool unchanged, as described »»
What format server images do you support?
We accept only raw drive images that are the same as a physical drive, with block device, partition tables etc. However, we do accept converted VMware »»
With a converted VMware image, is there anything else I need to know?
Yes – you might still have issues getting it to work. Our recommendation is always to create a new system inside the ElasticHosts servers and install what »»
Can I change the size of my server whilst it is running?
No. Operating systems are not able to recognise changes of this sort and would crash if we enabled them. »»
How do I grow my disk?
To increase the size of your drive, shut down the server it is attached to, choose Edit for that drive in your control panel and increase »»
How do I shrink my disk safely?
It is very important to shrink the size of your filesystem and any partitions using your operating system BEFORE trying to shrink the drive itself! If »»
What access do Elastichosts staff have to my servers?
Elastichosts staff do not have access to your server passwords. The only access they have is the ability to see the VNC display, which they may »»
How do I scale automatically with load?
You can use our API to start and stop servers when your application detects that it needs extra computing power. Building an application which scales across »»