Do you charge for network bandwidth? How is data transfer calculated?
Yes. We charge for both inbound and outbound traffic. We do not cap or throttle the bandwidth to / from your servers. See our Pricing Information page »»
What is the difference between subscription and burst use?
Monthly subscriptions are the most cost-effective option for customers intending to run their servers continuously. You pay a fixed price for that month, regardless of how »»
How do I set up a firewall on my servers?
You can purchase a firewall for your server (for charges, see the Pricing page). To add a firewall to your server, from the ElasticHosts control panel, »»
How can I connect to my server over a VPN?
You would need to run VPN software inside your server, just as if it were a physical server. You may be interested in our tutorial series »»
I don’t have a Unix/Linux system. Is there any other way to do this?
Yes – if you can boot the VM locally, you can upload a hard drive without needing to convert the image using the method described here. »»